Frequently Asked Questions
Everything you need to know about our luxury timepieces and jewelry.
What kind of movements do Porsamo Bleu watches use?
Our timepieces feature high-precision movements, primarily sourced from Switzerland and Japan, including Ronda, ISA, and Miyota, to ensure lifelong accuracy and luxury performance.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. All orders include a tracking number for your convenience.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the protective films and tags are still intact to qualify for a full refund.
Are Porsamo Bleu watches water-resistant?
Yes, most of our watches are water-resistant ranging from 3 ATM to 10 ATM. Please check the specific product specifications on the item page for the exact depth rating.
Do your products come with a warranty?
Every Porsamo Bleu purchase includes a limited manufacturer's warranty that covers movement defects and craftsmanship for a period of one to two years from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Affirm or Klarna for flexible payment installments.